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July, 2011

  1. Be My Assistant

    July 31, 2011 by Matt Mireles

    I’m hiring an assistant. If you’re interested in the role, first email me your resume, then create a slide presentation about yourself, why you’re awesome and why I should hire you––then tweet it to me.

    Click thru to see the complete job description.


  2. Asking the Right Questions

    July 30, 2011 by Matt Mireles


    I came home from work grinning with pride.

    Fridays are now “Code Review” days at SpeakerText. Each Code Review, a different engineer shares a completed project with the company. Discussion ensues. This has turned into an opportunity for everyone in the company––interns included––to bring up issues and question how & why we do what we do.

    Matt Swanson, my co-founder, CTO, roommate and best friend, is responsible for setting up this tradition. Yesterday was the first time I attended. It was awesome.

    The session started at 530p with a presentation from our senior Ruby developer. It ended almost 3 hours later. In between, we had an epic, wide ranging all-hands discussion about our worker community, the morality of crowdsourcing, incentive structures, what actually drives human behavior and whether “rationality” is a legitimate concept.

    What sparked the debate was a presentation from an economist. Yes, an economist––a labor economist, to be precise. We hired him to lead research into our worker community. Who are they? Why are they working? How do we incent them to do more/better work?

    It turns out that our best workers didn’t fit the profile that we’d hypothesized. This was interesting. But what really got people excited (good & bad) were the economist’s suggestions on how we should incentivize our workers going forward. I won’t share the exact details (for competitive reasons), but it forced us to ask an important philosophical question: What does it mean to be “rational”? Is someone rational if they exchange material benefit for psychic pleasure? Or is the very notion of rationality completely bunk, just some theorist’s antiquated idea of how humans should act that has no bearing on real behavior?

    Moreover, What moral duty do we have as a company to discourage or induce certain patterns of behavior? Do people really have choice and control over their actions? Is turning work into a game evil?

    There was non consensus answer. People disagreed, sometimes sharply. Even the interns got involved. It was an outstanding debate––the kind you have with your roommates in college at 2am over Nietzche or Marx. Except we weren’t in college. We were a room of 10 (mostly) grown men. And we weren’t just talking theory––we were debating the future of our company and what we are going to build in the coming weeks.

    Most companies never ask these basic questions of themselves. My hope is that we never stop.

    Team SpeakerText at Friday Code Review


  3. The “Outsider” Strategy

    July 18, 2011 by Matt Mireles

    In college, I studied spent a lot of time studying warfighting strategies in the context of international security and politics. My pet topic was insurgent strategies––the strategies of the weak and poorly resourced. Amazing how many of those lessons transfer to technology startups in the broader Silicon Valley…

    I had coffee this morning with an aspiring entrepreneur. He was young, still in college and interning at a pre-IPO “startup” in San Francisco. Toward the end of the meeting, he asked me a question that I think a lot of proto-entrepreneurs ask themselves (I know I did!):

    It seems like every startup you read about on TechCrunch was started by ex-Googlers or Stanford kids. That’s not me. I don’t have that kind of pedigree. Should I try to work at Google and get that pedigree before I start a company? Will investors fund me if I didn’t go to Stanford or work at Google?

    Translation: How the hell can I make in Silicon Valley if I’m not already in “the club”?

    Many, many entrepreneurs––myself included––have struggled with this question. If you struggle with this quandary, here’s my advice…

    Most people are outsiders. And even the people who are insiders now, by and large, were outsiders once, trying like fuck to break in––just like you are now. This is very normal.

    Force the world to pay attention to you. There’s a few options for how to do this:

    #1 Build something people want.

    If you can do this, it is the most preferable option. If you build the next Facebook, people will throw money at you, period. Peter Thiel invested in Facebook because Facebook was awesome, not because Mark Zuckerberg had gone to Harvard. This is a case of “traction trumps everything.”

    The reality of most startups, however, is that very often you need to outside resources (i.e. venture capital) to get to the point where you’ve built something that lots of people want (i.e. there’s a big market for your product). Nonetheless, you typically need to build something that at least a few people want to get funded.

    #2 Make a name for yourself on Hacker News.

    Get yourself on the front page of Hacker News! The top eyeballs in Silicon Valley visit the site daily. It is THE locus of the global startup community.

    Your best bet here is to take a sacred cow and skewer it. Be a contrarian and mean it! Nothing pleases the entrepreneur soul like seeing a scrappy little David take on Goliath. The important thing here is to be thoughtful and intelligent, not simply provocative for the sake of being provocative. The key here is to earn the respect and attention of your readers. This was a large part of my strategy, but the guy who really nailed this is GroupMe’s VP of BD, Steve Cheney.

    #3 Get Press.

    Do something so outrageous that TechCrunch has to notice you. Back in Summer 2010, when SpeakerText’s finances were on, ehh, shaky ground and it was questionable whether we’d raise any money at all, there was plan C: “Startup Tent.”

    The idea was simple: Pitch a tent on the Stanford campus, tweet like crazy & check in on Foursquare, livestream a video feed, and pray that Michael Arrington showed up before the cops. “Oh, those scrappy entrepreneurs!” would be the headline…and then angel investment would follow…? This was the #StartupTent strategy.

    AirBnB used this strategy early on with their Obama O’s & McCain Crunch cereal box campaign. Landed them on CNN, then YC.

    ***

    At the end of the day, breaking in is just the first step. Financial success is ultimately what matter:


    Each time you crest the rise in front of you, it just makes it clear the size of the even larger hill that looms beyond it. It goes on for a long time. I pissed blood for years keeping Netflix alive while we figured that shit out – as did every other successful entrepreneur in the valley.

    Ultimately, your reputation in the tech community is going to hinge on your ability to deliver this company to success. That’s the real – and only – responsibility of a CEO. Marketing yourselves well in the valley is just one of the many many things you have to get right to make that success happen.
    -Marc Randolph, February 28, 2011 (in an email to me)